LUXURY VINTAGE FASHION FOR CONNOISSEURS
AWARDED > " BEST LUXURY VINTAGE ARCHIVE IN THE UK "
WORLDWIDE DELIVERY - SHOP WITH KLARNA

UK and EU RETURNS

Under the Consumer Rights Act 2015, within the UK, a return for the item purchased may be initiated within 14 days of delivery

In order to proceed with the return procedure, the law requires: 

  •  to return the goods unused and in unopened packaging
  • a deadline 0f 14 days from delivery date

Please email : clients@style-chngr.com and let us know of your return request  or contact us here or chat with us on Whatsapp 

 

 > Return Shipping Fee <

Buyer is responsible for return shipping charges and will not be reimbursed for the original shipping cost.

 

> Refunds <

Refunds will be issued within 5 working days from the items returned date and upon item check condition. 

    RETURNS FROM  USA 

    A return must be initiated within 24hrs from day of delivery.
    Please email : clients@style-chngr.com and let us know of your return request  or contact us here or chat with us on Whatsapp
    PLEASE NOTE: RETURNING ITEMS OUTSIDE THE UK MAY BE SUBJECT TO 20% IMPORT TAX WHICH BUYER IS REQUIRED TO PAY.
    Buyer is responsible for return shipping charges and will not be reimbursed for the original shipping cost. Return shipping must be insured and sent signature required. Our security ID tag must be attached as originally adhered to receive refund. Refunds exclude original shipping cost.
    

    In order to proceed with the return procedure, the law requires: 

    •  to return the goods unused and in unopened packaging
    • a deadline of 14 days from delivery date
    On FREE SHIP items, the original shipping cost will be deducted from refund. A restock fee of 20% will be charged if Item(s) are not returned to us in the same condition as they were sent and/or if they are missing any extras (dust bag, papers). Any parcels that are returned to us as unaccepted by the buyer (for example, International parcels where customs fees have not been paid) will also be charged for the return shipment and a 20% restock fee. Items must be returned in the condition received. To ensure proper insurance coverage, all return shipments must go through 1stDibs. Any international customs duties and taxes will not be refunded, Return shipping costs are not subsidised and may be higher than the original shipping cost. To the extent that the EU Consumer Rights Directive (“CRD”) applies to you, you may have additional rights relating to returning items. To the extent the CRD applies (if you are a consumer based in the EU), you will be entitled to elect to use either the CRD or the seller's policy in respect of returning a particular item. See our User Agreement (Section 19) .
     > Return Shipping Fee <
    Buyer is responsible for return shipping charges and will not be reimbursed for the original shipping cost.
    > Refunds <
    Refunds will be issued within 5 working days from the items returned date and upon item check condition. 
    EXCHANGES: unfortunately, we do not do exchanges.
    ITEMS LOST:
    Items lost during shipping will be refunded ONLY upon " proof of non delivery" provided by courier tracking details against tracking number provided when shipped. All our shipments are always tracked and insured.
    * Items must be returned in the condition received. To ensure proper insurance coverage, all return shipments must go through 1stDibs. Any international customs duties and taxes will not be refunded, and returns of customized or made to order items are at the seller's discretion. Return shipping costs are not subsidized and may be higher than the original shipping cost. To the extent that the EU Consumer Rights Directive (“CRD”) applies to you, you may have additional rights relating to returning items. To the extent the CRD applies (if you are a consumer based in the EU), you will be entitled to elect to use either the CRD or the seller's policy in respect of returning a particular item.
    RETURN ADDRESS: 
    style - CHNGR , 7-8 Stratford Place, W1C 1AY, London, United Kingdom 
    More information on our policies here 

    WHAT OUR CLIENTS SAY

    We take immense pride in providing our esteemed clientele with rare, beautiful luxury fashion pieces and exceptional customer care, aiming to radiate warmth, professionalism and style.

    " THIS DIOR'S IS SUCH A MASTERPIECE "

    G from HONG KONG, CHINA

    " I couldn’t resist and have just purchased
    the miu miu scarf. I adore Kelly green and have been looking for this in polka dot for ages ( and looking at this scarf for ages too!!).
    Sometimes it’s the scarf that makes the outfit-
    can’t wait to style it out! "
    TANYA from Mill Hill, London, england

    ><

    " JUST RECEIVED THE Dior Saddle Bag Shoulder Strap. As expected, just right "
    KORNELIA FROM FilderstadtGermany

    " IT'S AS BEAUTIFUL AS I IMAGINED.

    I'VE RECEIVED THE ETRO COAT TODAY. IT'S IN GREAT CONDITION. THANKS VERY MUCH"
    ALISON FROM PENDER ISLAND, CALIFORNIA

    — on 1StDibs

    " Thank you so much you are a life saver, can't wait to see this beautiful piece in real life :)))) "

    polina from Cologny GE, Switzerland

    - on 1StDibs

    " super-cute and loved it "

    " The Gucci Tote arrived from London in perfect condition. It was purchased as a gift for my daughter and she thought it was super-cute and loved it "
    VICTORIA FROM La Mesa, CALIFORNIA, USA

    - on 1stDibs

    " Beautiful Dior brooch!

    Excellent communication with the seller and fast delivery "
    DANIELA from NEW YORK, USA

    - on 1StDibs

    "MY GUCCI BAG HAS ARRIVED TODAY. I AM SOOO IN LOVE!

    I WORE IT AROUND MY SHOULDER IN THE LOUNGE ROOM FOR ABOUT A HOUR!  I JUST WANTED TO SAY HOW PLEASED AND DELIGHTED I AM WITH MY NEW PURCHASE. I WAS A BIT WORRIED THAT IT WAS COMING FROM THE UK SINCE I AM IN AUSTRALIA AND THE PANDEMIC ETC BUT IT ARRIVED ON TIME AND I AM OVER THE MOON "
    LISA from MELBOURNEAUSTRALIA

    " THIS YSL SMOKING BOX IS A DREAM CLUTCH!! "

    Chloe from VANCOUVER, CANADA

    " DESIGNING A CLIENT’S OFFICE AROUND THIS GUCCI SCARF! "

    MICHELLE FROM CHARLOTTE, NC, USA

    — on 1stDibs

    " Perfect MOSCHINO'S! Speedy delivery "

    GINGER FROM LONDON, ENGLAND

    " Arrived as advertised.

    No hidden costs or fees even though arriving International. Arrived on time too! A great experience!"

    LAUREL from Scottsdale, AZ, USA

    - 1stDibs

    " I LOVE (!!) THE KEYRING, AN EXQUISITE PIECE 

    AND THE CUSTOMER SERVICE WAS SUPERB" — THIS EXPERIENCE HAS BEEN A BRIGHT SPOT, I WAS THOUGHTFULLY ENGAGED THROUGHOUT THE PROCESS AND THE END RESULT EXCEEDED MY EXPECTATIONS "

    KJ FROM CONSHOHOCKEN, PA, USA

    - on 1stDibs

    " THEY ARE STUNNING!

    GUCCI HOLLYWOOD'S RECEIVED! THEY ARE STUNNING! THANK YOU! "
    NOEL FROM BRONX, NEW YORK, USA

    — on 1StDibs

    " THIS IS ONE OF THE BEST PURCHASES "

    " I GOT THE PARCEL OF THE GREEN GUCCI BUCKET BAG TODAY. THIS IS ONE OF THE BEST PURCHASES "

    STEPHANIE FROM SAN FRANCISCO, CA, USA

    " VERY NICE INDEED,

    DIOR GRANVILLE BAG RECEIVED AND VERY NICE INDEED. MANY THANKS FOR THE SPEED OF SERVICE "

    CLAIRE FROM EPPIN, ENGLAND

    — on 1stDibs

    " I LOVE THE GUCCI SCARF! AND THE GIFT!

    THANKS SO MUCH FOR FOLLOWING UP WITH ME, I REALLY APPRECIATE IT "
    MARCI FROM NEW YORK

    — on 1stDibs

    " I LOOK FORWARD TO SEE THIS YSL BEAUTY IN PERSON! "

    Angela from THURDER BAY, CANADA

    — on 1StDibs

    " OVER MY EXPECTATIONS "

    Sheila from PHILADELPHIA, USA

    " BEYOND EXPECTATIONS, SHIPPED PRETTY FAST FOR COMING FROM THE UK "

    Lee from PITTSBURGH, USA

    " THANK YOU FOR THE D&G SCARF! " IT ARRIVED IN THE MAIL, AND WAS EVERYTHING I WANTED "

    LELA from TEXAS, USA

    " I WOULD LIKE TO THANK FOR THE QUICK AND COURTEOUS RESPONSE. I CAN'T WAIT TO SEE THE ITEMS.  THANK YOU SO MUCH AGAIN! "

    HIRAKI from MORIOKA CITY, JAPAN

    " MY MOSCHINO CLUTCH HAS JUST ARRIVED. IT'S PERFECT. THANKS SO MUCH FOR ALL THE HELP " YOUR ITEMS AND CREATIVITY ARE PERFECT! "

    ANNA from SAN FRANCISCO, USA

    " Thank you for accepting the offer and sending out with haste, I look forward to receiving it! "

    JO FROM QUEEN CREEK, AZ, USA

    " THIS KENZO BAG WILL BE MY BIRTHDAY PRESENT, ABSOLUTELY WORTH THE CUSTOM INDUCED WAIT! "

    REGINA FROM COLOGNE, GERMANY

    " MY GUCCI SCARF DID ARRIVE MUCH TO MY RELIEF!

    THANK YOU, MARIANNA and THANK YOU AGAIN FOR CARING "

    LESLIE FROM NEW YORK, USA

    "Excellent transaction

    …item exactly as described and fast shipping! Thank you!"
    DARIN from LAS VEGAS, NV, USA

    " Gorgeous escada necklace, fast shipping, beautiful store "

    Sonia from Los Angeles, USA

    " Fantastic Seller!

    I adore this Versace choker, it's very unique, fast shipping and shipped with so much care. I'm very happy with my purchase! Thank you so much for being so kind and generous with me. I hope to buy from you again! "
    EVLE from MISSISAUGA, ON, CANADA

    - on 1stDibs