RETURNS: We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase, original tags and papers. 

Your can SELF-RETURN by logging into your account or can contact us at  clients@style-chngr.com for assistance.

RETURN ADDRESS: STYLE-CHNGR, 7-8 Stratford Place,W1C 1AY, London, United Kingdom

RETURN SHIPPING CHARGE: Buyer is responsible for return shipping charges and will not be reimbursed for the original shipping cost.

REFUNDS: If your return is accepted, refunds is issued within 14 days from return received. You can always contact us for any return question at clients@style-chngr.com.

EXPEPTIONS / NON-REFUNDABLE ITEMS: Unfortunately, we cannot accept returns on final sale items or gift cards.

EXCHANGES: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

STORE CREDIT: We are happy to offer store credit

European Union 14 day cooling off period: Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

ASSISTANCE: please email us to clients@style-chngr.com and let us know of your return request, alternatively contact us here or chat with us on Whatsapp

ITEMS LOST: Items lost during shipping will be refunded ONLY upon " proof of non delivery" provided by courier tracking details against tracking number provided when shipped. All our shipments are always tracked and insured. Items must be returned in the condition received. To ensure proper insurance coverage, all return shipments must go through WELL KNOWN couriers or posta services. Any international customs duties and taxes will not be refunded, and returns of customized or made to order items are at the seller's discretion. To the extent that the EU Consumer Rights Directive (“CRD”) applies to you, you may have additional rights relating to returning items. To the extent the CRD applies (if you are a consumer based in the EU), you will be entitled to elect to use either the CRD or the seller's policy in respect of returning a particular item.

USA and REST OF THE WORLD 

Unfortunately. we don't accept returns on items delivered to the USA and REST OF THE WORLD OUTSIDE EUROPE.